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Combined List of Resources for
Usability and Human-Computer Interaction

(Last updated March 18, 2003*)

The information below was supplied by Dr. Erika Rogers of the Cal Poly Computer Science Department, with input from the SLO STC Chapter, and will be updated and expanded over time.

Click on the links to jump to the information below:


Professional Organizations

ACM SIGCHI (Special Interest Group on Computer-Human Interaction) http://www.acm.org/sigchi
ACM SIGCHI Curricula for Human-Computer Interaction http://www.acm.org/sigchi/cdg/
Human Factors International (HFI) http://www.humanfactors.com/
Information Design Organization http://www.InformationDesign.org
San Francisco Bay Area Chapter of ACM SIGCHI http://www.baychi.org
Society for Technical Communication http://www.stc.org
Society for Technical Communication Special Interest Group (SIG) on Usability http://www.stcsig.org/usability
Usability Professionals' Association http://www.upsassoc.org

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Reading Material

Readings and Bibliographies:

Suggested readings in human-computer interaction (HCI), user interface (UI) development, & human factors (HF) by Gary Perlman
http://www.hcibib.org/readings.html

A user interface design bibliography
http://www.unc.edu/cit/guides/irg-05.html
"Where Humans and Machines Meet" (Computerworld News & Features Story)
http://www.computerworld.com/softwaretopics/software/appdev/story/0,10801,58971,00.html
Human Technology Interface Lab at University of Washington - Design Links
http://www.hitl.washington.edu/people/tfurness/courses/inde599_sp01/designlinks_sp01.html
Recommended Readings, Constantine & Lockwood, Ltd.
http://www.foruse.com/publications/bibliographies/recommended.htm

Newsletters:

Human Factors International e-newsletter (archive)
http://www.humanfactors.com/downloads/pastissues.asp

Society for Technical Communication Special Interest Group (SIG) on Usability (online newsletter and archive)
http://www.stcsig.org/usability/newsletter/index.html

Society for Technical Communication Special Interest Group (SIG) on Special Needs (online newsletter and archive)
http://www.stcsig.org/sn/newsletter.shtml

Cooper Web site newsletter
http://www.cooper.com/content/insights/newsletters.asp
UI Design Webzine for Interaction Designers
http://www.uidesign.net/
Boxes and Arrows discussion forum and article archive
http://www.boxesandarrows.com/

Usability Bookseller Web Sites:

Amodeus Books, Chapters and Videos
http://www.mrc-cbu.cam.ac.uk/amodeus/bc.html

Books: (Amazon.com links)

A Practical Guide to Usability Testing by Joseph S. Dumans and Janice C. Redish ISBN 1841500208
Human-Computer Interface Design Guidelines, by C. Marlin Brown ISBN 1871516544
Developing User Interfaces by Deborah Hix and H. Rex Hartson ISBN 0471578134
Envisioning Information, by E. R. Tufte ISBN 0961392118
Handbook of Usability Testing by Jeffrey Rubin ISBN 0471594032
The Design of Everyday Things, by Donald A. Norman ISBN 0465067107
The Human Factor, by R. Rubinstein and H. Hersh ISBN 0932376444
The Inmates are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity by Alan Cooper and Paul Saffo ISBN 0672316498
The Visual Display of Quantitative Information, by E. R. Tufte ISBN 0961392142

The Icon Book, Visual Symbols for Computer Systems and Documentation, by William Horton

ISBN 0471599018
Things That Make Us Smart, by Donald A. Norman ISBN 0201626950
Usability Engineering: Scenario-Based Development of Human-Computer Interaction by Mary Beth Rosson and John M. Carroll ISBN 1558607129
User-Centered Web Design by John Cato ISBN 0201398605
Visual Cues - Practical Data Visualization, by P.R. Keller and M.M. Keller ISBN 0818631023

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HCI Resources and Conferences

HCI Resources

HCI Index - a collection of links to many types of resources on human-computer interaction http://degraaff.org/hci/index.html

Conferences

The 16th British HCI Group Annual Conference, incorporating European Usability Professionals' Association Conference (HCI 2002)
http://cise.sbu.ac.uk/hci2002/
HCI Educators Workshop http://www.bcs-hci.org.uk/hcie2003/
List of conferences and workshops http://degraaff.org/hci/conference.html

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Design and Evaluation

Usability Design for the Web

Usability First - Web site design http://www.usabilityfirst.com/websites/index.txl
Web Style Guide http://info.med.yale.edu/caim/manual/
Interaction design - books on UI design and usability testing, including sections on the Web http://www.user.com/books1.htm
Interaction design - special needs for Web design http://www.user.com/web.htm
Color contrast and partial sight http://www.lighthouse.org/color_contrast.htm
Alan Cooper's Web site - insights, articles, and more http://www.cooper.com/
Jakob Nielsen's site http://useit.com
Bruce "Tog" Tognazzini's site http://askTog.com/menus/designMenu.html
U. Maryland resources - Guide to Usability for Software Engineers http://otal.umd.edu/guse/
US Dept. of Labor research paper - "A Shaker Approach to Web Site Design" http://www.bls.gov/ore/htm_papers/st970120.htm

Examples of Good Interface Designs

Commart's Design Interact site http://www.designinteract.com/
Gloria Gery's list of links to sites on good design http://www.pcd-innovations.com/web_site_designs.htm
Gloria Gery's list of links to award-winning design samples http://www.pcd-innovations.com/samples.htm.

Examples of Bad Interface Designs

Bad Human Factors Designs site http://www.baddesigns.com/index.shtml
Vincent Flanders' site http://www.webpagesthatsuck.com/
Jeff Johnson's site http://www.gui-bloopers.com/more_bloopers.asp
Gloria Gery's list of links to sites on bad design http://www.pcd-innovations.com/bad_design.htm

Usability Evaluation

Research-based Web design and usability guidelines (National Cancer Institute) http://www.usability.gov/guidelines/
Washington University's WebTango site (automating Web site evaluation) http://webtango.ischool.washington.edu

National Institute of Standards and Technology (NIST) Web metrics

http://zing.ncsl.nist.gov/WebTools/tech.html
Richard Waller's Sixty Ticks for a Good Website http://www.waller.co.uk/eval.htm

Heuristic evaluation

http://www.useit.com/papers/heuristic
Flash vs. HTML: A usability test (Dack.com) http://www.dack.com/web/flashVhtml/

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Data Collection and Analysis

Visual Perception

International Society for Ecological Psychology http://www.trincoll.edu/depts/ecopsyc/isep.htm

Data Collection

Collection Data Usage Reference Site http://www.ucc.ie/hfrg/projects/respect/urmethods/methods.htm

Focus Groups

Focus Group Dimensions http://www.focusgroupdimensions.com/nature.htm

Data Analysis

VeriSign - SuperStats (Web site intelligence) http://www.mycomputer.com/index2.html
NVivo software for qualitative analysis http://www.qsr.com.au/products/products.html

MacShapa software for observational data analysis

http://www.aviation.uiuc.edu/institute/acadprog/epjp/MacShapa.html
Robert Niles' site on statistics and data analysis http://nilesonline.com/stats/

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Universal Access

Society for Technical Communication Special Interest Group (SIG) on Special Needs http://www.stcsig.org/sn/index.shtml

Ethics of computers and the disabled

http://www-db.stanford.edu/~jake/cs201/ethics.html
Professor Stephen Hawking, physicist http://www.damtp.cam.ac.uk/user/hawking/
Human Factors International accessibility overview http://www.humanfactors.com/downloads/accessibility.asp
Information on technology-related issues and disabilities (Trace Research & Development Center, University of Wisconsin-Madison) http://trace.wisc.edu/world/web
Distance Education: Access Guidelines for Students with Disabilities, and other standards (Chancellor's Office of California Community Colleges) http://www.htctu.fhda.edu/standards/standardsmain.htm
Gateway for information about Section 508 of the Rehabilitation Act [The Center for Information Technology Accommodation (CITA), US General Services Admin. Office of Governmentwide Policy] http://www.section508.gov
AWARE Center (Accessible Web Authoring Resources and Education, HTML Writer's Guild) http://aware.hwg.org/
Web Accessibility Initiative (WAI), World Wide Web Consortium http://www.w3.org/WAI

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Usability Labs

Usability Labs at Academic Institutions

Georgia Tech University Usability Lab http://www.cs.gatech.edu/gvu/lab/descriptions/usability.html
Interactive Media Lab, University of Toronto http://anarch.ie.utoronto.ca/
Usability Center at the Extended University of Southern Polytechnic State University (SPSU) http://eu.spsu.edu/UsabilityCenter/index.htm

Usability Labs at Research Institutions

OCLC Usability Lab, Online Computer Library Center http://www.oclc.org/usability/index.htm

Usability Labs at Companies

Microsoft Usability Lab http://www.microsoft.com/usability/default.htm
Siemens Usability Lab http://www.sea.siemens.com/software/product/uslab.html
Sun Usability Labs http://www.sun.com/usability/

Usability Labs for Rent

Otivo Rental Usability Lab http://www.otivo.com/services/ulab.html
Ovo Studios Usability Labs http://www.ovostudios.com/
Sachs Insights Services: Usability Lab Rental http://www.sachsnet.com/services/usability_lab.html
System Concepts Usability Lab http://www.system-concepts.com/about/labhire.html

Articles and White Papers on Usability Labs

Usability.gov: Usability labs, portable and fixed http://www.usability.gov/methods/labs.html
UIWEB.COM - The Power of the Usability Lab http://www.uiweb.com/issues/issue06.htm
Usability Laboratories Survey http://www.useit.com/papers/uselabs.htm

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Tools & Utilities

dg_coder: An editor, IDE and user interface designer for Java, free for personal use http://www.execpc.com/~dgregoir/
SubArctic: a Java-based user interface toolkit under development at Georgia Institute of Technology http://www.cc.gatech.edu/gvu/ui/sub_arctic/

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Miscellaneous HCI Topics

Gestures, Non-Verbal Communication and Emotions

"Programmers to encode human behaviour" (New Scientist)
http://www.newscientist.com/news/news.jsp?id=ns99991192
"A Function Specific to Joy - Are we ready for computers that know how we feel?" by Harvey Blume
http://www.theatlantic.com/unbound/digicult/dc980429.htm

Desktop metaphor and mouse information

"The Interface Revolutionary" (Computerworld News & Features Story)
http://www.computerworld.com/cwi/stories/0,1199,NAV47-81_STO57255,00.html
"Scientist Says It's Time to Change 'Virtual Tupperware' System" USA Today (02/20/02) P. 3B; Maney, Kevin
http://www.usatoday.com/usatonline/20020220/3875435s.htm

"Reading your mouse movements" (BBC News, SCI/TECH)
http://news.bbc.co.uk/hi/english/sci/tech/newsid_1528000/1528426.stm

Smart Buildings

Georgia Tech http://www.cc.gatech.edu/fce/seminar/fa98-info/smart_homes.html (If link is broken, then click here.)

Industry & Research Info

Xerox PARC http://www.parc.xerox.com/parc-go.html

Wearable Computers

"Finally, a computer you can wear" by David F. Salisbury
www.stanford.edu/dept/news/report/news/february10/webserver210-a.html
"That Computer Looks Great on You" Wired News (03/12/02); King, Brad
http://www.wired.com/news/technology/0,1282,50975,00.html

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